Computer Servers Troubleshooting Guide

How to Fix Server Error 500 in Elementor

BySylvester Muyeghu June 11, 2024June 11, 2024

Table of Contents

How to Fix Server Error 500 in Elementor

Encountering a Server Error 500 in Elementor can be incredibly frustrating, especially when you’re in the midst of designing or updating your website. As a blogger named Sylvester at www.elidge.com, I’ve faced this issue and found effective ways to troubleshoot and resolve it. Let’s dive into understanding what causes this error and how you can fix Server Error 500 in Elementor.

Understanding Server Error 500 in Elementor

Server error 500 is an internal server error that generally indicates a problem with the server hosting your website. In the context of Elementor, this error can be triggered by various issues, such as plugin conflicts, insufficient PHP memory, or incorrect file permissions.

What Causes Server Error 500 in Elementor?

Plugin or Theme Conflicts

One of the most common causes of Server Error 500 in Elementor is a conflict between Elementor and other plugins or themes installed on your WordPress site. These conflicts can arise from incompatible code or functions clashing with each other.

Insufficient PHP Memory Limit

Elementor requires a certain amount of PHP memory to function correctly. If your website’s PHP memory limit is too low, it can cause Elementor to fail, resulting in a server error 500.

File and Folder Permissions

Incorrect file and folder permissions can prevent Elementor from accessing necessary files, leading to server errors. Ensuring that the correct permissions are set is crucial for the smooth operation of your website.

How to Fix Server Error 500 in Elementor

Check Server Requirements

Ensure that your server meets the necessary requirements for Elementor to function optimally. This includes having the recommended PHP version and sufficient resources such as CPU and memory.

• PHP Version: Ensure your PHP version is 7.0 or higher.
• Memory Limit: Increase your PHP memory limit to at least 256MB.

Disable Conflicting Plugins and Themes

To identify and resolve conflicts, disable all plugins except Elementor and Elementor Pro.

• Deactivate Plugins: Go to Plugins > Installed Plugins. Select all plugins except Elementor and deactivate them.
• Test Elementor: Try using Elementor again to see if the error is resolved. If it is, reactivate each plugin one by one to identify the culprit.

Increase PHP Memory Limit

Increasing the PHP memory limit can resolve many server errors. Here’s how to do it:

1. Edit wp-config.php: Access your website’s root directory via FTP or your hosting control panel. Open the wp-config.php file.
2. Add Memory Limit Code: Add the following line of code:

   define('WP_MEMORY_LIMIT', '256M');

3. Save Changes: Save the file and refresh your website to see if the error is resolved.

Check File and Folder Permissions

Ensure that the file and folder permissions are set correctly.

• Correct Permissions: Typically, folders should have a permission setting of 755, while files should be set to 644. You can change these settings via FTP or your hosting control panel.

Update Elementor and Other Related Plugins

Regular updates ensure compatibility and fix known issues.

• Update Plugins: Go to your WordPress dashboard and check for updates under Plugins. Update Elementor and any related plugins to their latest versions.

Check for Corrupt .htaccess File

A corrupt .htaccess file can also cause server errors. Here’s how to check and fix it:

1. Rename .htaccess File: Access your site’s root directory and rename the .htaccess file to .htaccess_old.
2. Regenerate .htaccess: Go to Settings > Permalinks in your WordPress dashboard and click Save Changes. This will generate a new .htaccess file.

Deactivate Plugins via FTP

If you can’t access the WordPress admin, deactivate plugins via FTP.