How to Fix Steam Cloud Error “Unable to Sync”
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How to Fix Steam Cloud Error “Unable to Sync”
Have you ever encountered the frustrating Steam cloud error “unable to sync”? This common issue can disrupt your gaming experience by preventing your game progress from being saved across multiple devices. In this guide, we’ll explore various solutions to resolve this error and ensure your game data syncs seamlessly with Steam Cloud.
What Causes the Steam Cloud Error?
The Steam cloud error typically occurs when the local files on your computer do not match the files stored in the Steam Cloud. This mismatch can be due to several reasons:
- Playing games on multiple computers without syncing the latest data.
- Network issues or interruptions during the sync process.
- Disabled cloud sync settings.
- Corrupted or outdated game files.
How to Fix Steam Cloud Error “Unable to Sync”
1. Retry Synchronization
Often, the simplest solution is to retry the sync process. In your Steam Library, locate the game with the “Out of Sync” status. Click on it and select “Retry Sync” to attempt the synchronization again. This might resolve temporary connectivity issues.
2. Check Steam Cloud Settings
Ensure that Steam Cloud synchronization is enabled. Navigate to Steam > Settings > Cloud and make sure the “Enable Steam Cloud synchronization” option is checked. If it was disabled, enabling it can resolve the error.
3. Verify Integrity of Game Files
Corrupted game files can prevent successful cloud sync. To verify the integrity of your game files, right-click on the game in your Steam Library, select Properties > Local Files > Verify Integrity of Game Files. Steam will scan and repair any issues, potentially resolving the sync error.
4. Clear Download Cache
Clearing the Steam download cache can fix various issues, including cloud sync errors. Go to Steam > Settings > Downloads and select “Clear Download Cache”. Steam will restart, and you can check if the sync issue is resolved【13†source】.
5. Disable VPN and Security Software
Sometimes, VPNs and third-party security software interfere with Steam’s ability to sync data. Disconnect from your VPN and temporarily disable any antivirus or firewall programs. Once the sync is successful, add Steam to your antivirus whitelist to prevent future issues.
6. Add an Exception for Steam in Windows Firewall
Ensure that Steam is not being blocked by Windows Firewall. Go to Control Panel > System and Security > Windows Defender Firewall > Allow an app through Windows Firewall. Add Steam to the list of allowed apps and save the changes.
